The artificial intelligence (AI) in retail market is projected to grow significantly, reaching $57.8 billion by 2030, with a compound annual growth rate (CAGR) of 41% from 2023 to 2030, according to Meticulous Research®. This growth is driven by increasing awareness of AI, the adoption of big data analytics, and the implementation of multichannel retail strategies aimed at enhancing customer experience and productivity.

Market Drivers and Challenges

Several factors are propelling the market forward:

  1. Awareness and Adoption: Growing awareness of AI and the integration of big data and analytics are pushing retailers to adopt these technologies.

  2. Multichannel Retailing: Retailers are increasingly using omnichannel strategies to reach customers across various platforms.

  3. Customer Experience: There is a strong focus on improving end-user experiences to drive customer satisfaction and loyalty.

However, the market faces challenges such as high procurement costs, lack of infrastructure, and the ongoing impacts of COVID-19, which may hinder growth to some extent.

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Market Segmentation and Analysis

Meticulous Research® has segmented the AI in retail market based on several factors:

  • Offering: Solutions and services.

  • Application: Predictive merchandising, programmatic advertising, in-store visual monitoring & surveillance, market forecasting, and location-based marketing.

  • Learning Technology: Machine learning, natural language processing, and computer vision.

  • Type: Online retail and offline retail.

  • End User: Food & groceries, health & wellness, automotive, electronics & white goods, fashion & clothing, cosmetics & personal care products, general utility products, and others.

  • Deployment: Cloud and on-premise.

  • Geography: North America, Europe, Asia-Pacific, Latin America, and the Middle East & Africa.

Key Findings

  • Offering: The solutions segment is expected to hold the largest market share in 2023, driven by the adoption of AI-powered solutions for customer needs identification, product recommendations, and loss prevention.

  • Application: Predictive merchandising is anticipated to dominate the application segment due to the need for better inventory management and enhanced customer engagement.

  • Learning Technology: Machine learning is projected to lead the market by providing solutions for customer experience management and predictive merchandising.

  • Type: Online retail is expected to grow significantly, driven by increased investments in online platforms and consumer preference for online shopping.

  • End User: The food & groceries segment is predicted to account for the largest share due to rising consumer spending and the adoption of advanced technologies.

  • Deployment: Cloud-based deployment is set to dominate, supported by decreasing costs of cloud technology and increased adoption of cloud computing.

  • Geography: North America is expected to lead the market, while the Asia-Pacific region is projected to register the highest CAGR due to high-growth economies and increasing digitalization.

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Regional Insights

  • North America: The region's dominance is attributed to the high adoption of AI technologies and the presence of key market players.

  • Asia-Pacific: Expected to witness the highest growth rate, driven by economic growth, digitalization, and favorable government initiatives.

Key Market Players

Prominent players in the AI in retail market include: Amazon.com, Inc. (U.S.), Google LLC (U.S.), Intel Corporation (U.S.), Microsoft Corporation (U.S.), IBM Corporation (U.S.), Nvidia Corporation (U.S.), Oracle Corporation (U.S.), SAP SE (Germany), Salesforce.com, Inc. (U.S.), and BloomReach, Inc. (U.S.).

These companies are at the forefront of AI innovation in the retail sector, driving market growth through continuous technological advancements and strategic partnerships.

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